Common causes
Missing appointments, unavailable containers, wrong terminal details, receiver issues, incorrect documents or site access problems can cause a failed attempt.
A dry run can happen when the truck is dispatched but the pickup, delivery or return cannot be completed. Clear shipment details reduce avoidable failed attempts.
Accessorial categories are easier to plan when dispatch receives the right details before the truck is committed.
Missing appointments, unavailable containers, wrong terminal details, receiver issues, incorrect documents or site access problems can cause a failed attempt.
Share appointment confirmations, correct terminal/ramp, receiver contacts, delivery order details and site instructions early.
Terminal closures, congestion, appointment supply and receiver delays can still affect the move.
Verify the container status, appointment, receiver readiness and access instructions before the truck is committed.
Send the lane, terminal or ramp, container number, size, weight, timing, receiver details, chassis needs, storage needs, and any special requirements.
Origin, destination, container or booking number, size, loaded/empty status and gross weight.
LFD, cutoff, available date, receiver appointment, live unload/drop process and urgency.
Chassis source, tri-axle need, reefer/genset, scale requirement, yard storage or special handling details.
Empty return, chassis return, POD, final delivery notes and receiver contact details.
Send the details you have. SP Logistics will review the lane, timing, equipment, storage and receiver requirements before quote next steps.