Chassis coordination: what dispatch needs before a container move

Confirm the chassis source before pickup

A container move can stall if the chassis plan is unclear. The chassis source, location, provider rules, and return requirements can change timing, cost exposure, and whether dispatch can commit equipment.

Resolve provider rules and separate chassis locations

The container is available at the terminal, but the approved chassis must be collected from a different location. The quote needs both locations, provider instructions, timing, and return requirements.

Provider facts that determine the chassis plan

• The chassis is available where the container is available.
• Any split or reposition is required.
• The chassis fits the container and lane.
• Rail/intermodal rules apply.

Where chassis instructions become incomplete

Dispatch confirms where the chassis will be collected, which provider rules apply, whether a split is required, and where the chassis must be returned.